Terms & Conditions

Celebrity Central

1. Introduction

These terms and conditions set out the terms which you must accept in order to participate in the Celebrity Central programme and consist of:

  • Terms and Conditions of Website Use incorporating limited licenses and use of trade marks;
  • Celebrity Rewards Terms and Conditions;

Please note that access to the Celebrity Rewards Programme is subject to completion of the training programme found in Celebrity PassportXXX

2. Terms and Conditions of Website Use

Thank you for visiting our web site. The Terms and Conditions of Use set forth herein apply to the entire group of Web sites owned, operated, licensed or controlled by Celebrity Cruises Inc., their subsidiaries including RCL Cruises Ltd t/a Celebrity Cruises and ttheir respective affiliates (collectively the "Company"), including but not limited to the web sites at www.royalcaribbean.com, www.celebritycruises.com, www.azamaraclubcruises.com and www.celebritycentral.co.uk (collectively the "Company Websites"). We offer services and programs in many parts of the world. Company Websites may refer to certain services or programs which are not available worldwide, without specifically limiting the offers as such. Such reference does not imply that the Company intends to offer such service or programs in all countries or locations.

Read These Terms and Conditions of Use carefully before using this Website or Any Other Company Website.

By using this Web Site or any other Company Website, you signify your assent to these terms of use, all applicable laws and regulations (including export and re-export control laws), and agree that you are responsible for compliance with any applicable local laws. If you do not agree to these terms of use, please do not use the sites. We reserve the right, in our sole discretion, to change, modify, delete or otherwise alter portions of these terms at any time. Any such change, modification, deletion or alteration shall be effective immediately upon posting the same on a Company Website. Please check these terms periodically for changes. Your continued use of any Company Web Site following the posting of such changes means you accept those changes.

Legal information
Limited License

You should assume that everything that you read or see on any Company Website is copyrighted or otherwise protected and owned by the Company or some third party who licensed to the Company the right to use such material. Unless otherwise expressly noted, nothing that you read or see on any Company Website may be copied or used except as provided in these Terms and Conditions of Use or with the prior written approval of Royal Caribbean Cruises Ltd. To obtain such approval, please call Dunia Quevedo at (305) 539-6560.

We grant you permission to print individual pages from a Company Website, unless otherwise expressly noted, for your own personal, noncommercial use in learning about, evaluating or purchasing the Company's services or products. No other permission is granted to you to print, copy, reproduce, distribute, license, transfer, sale, transmit, upload, download, store, display in public, alter or modify these materials. This grant of permission is not a transfer of title, and under this permission you may not:

  • Use the materials for any commercial purpose, or for any public display (commercial or noncommercial);

  • Remove any copyright, or other proprietary notations from the materials;

  • Transfer the materials to another person or "mirror" the materials on any other

The permissions granted hereunder shall automatically terminate if you violate any of these restrictions and may be terminated by the Company at any time. The materials contained in the Company Websites are protected by applicable copyright, and trademark law. Please review the Company's Copyright, and Trademarks pages for additional details.

We make no warranties or representations to you that your use of any materials displayed on an Company Website will not infringe the rights of third parties.

Disclaimers

The Company has used reasonable efforts in collecting, preparing and providing quality information and material, but does not warrant or guarantee the accuracy, completeness, adequacy or currency of the information contained in or linked to this website or any other Company Website. Users of information from this website or any other Company Website or links do so at their own risk. We assume no liability or responsibility for any errors or omissions in the content of any Company Website. The Company is not responsible for pricing, typographical, or other errors and reserves the right to cancel without liability any bookings made at erroneous rates. While the Company may make changes to the information in any Company Website or to any Company service or product at any time without notice, the Company makes no commitment to update the information on a Company Website.

THE MATERIALS IN THE COMPANY WEB SITES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION SERVICES OR OTHER SERVICES OR PRODUCTS PROVIDING THROUGH OR IN CONNECTION WITH ANY COMPANY WEB SITE. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

THE COMPANY DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR ANY OTHER COMPANY WEBSITE OR THE SERVER(S) THAT MAKES THE COMPANY WEB SITES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS WEB SITE OR ANY OTHER COMPANY WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT THE COMPANY) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.

APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE OR UNDER ANY OTHER CAUSE OF ACTION.

Limitation of Liability

Under no circumstances, including, but not limited to, negligence, shall the company be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this web site or any other company web site, even if the company or a company authorized representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall the company's total liability to you for all damages, losses, and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing this site or any other company web sites.

Governing Law

Royal Caribbean Cruises Ltd. and Celebrity Cruises Inc. are each headquartered in Miami, Florida USA and most of the Company Websites reside on servers in Dade County or Broward County, Florida, USA. You agree that these terms of use shall be governed by and construed in accordance with the laws of the State of Florida without regard to its conflict of law provisions.

You consent to the exclusive jurisdiction and venue of the courts in, and agree that any action at law or in equity arising out of or relating to these terms shall be filed only in, the state or federal courts located in Dade County, Florida. You hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by both parties.

Any personal data you transmit to a Company Website by electronic mail or otherwise will be used by the Company in accordance with the privacy policy of the Company which you can access by clicking here. That privacy policy defines what is considered to be personal data. Any other communication or material you transmit to a Company Website, such as questions, comments and suggestions, will be treated as nonconfidential and nonproprietary. The Company shall be free to use such communication or material, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose without any obligation to you.

Copyrights

Unless otherwise expressly noted, all materials, including images, illustrations, designs, icons, photographs, appearing anywhere on a Company Website are protected by worldwide copyright laws and treaty provisions. The copyright on such materials is held by the or by the original creator of the materials. None of the materials may be copied, reproduced, displayed, modified, published, uploaded, posted, transmitted, or distributed in any form or by any means other than as described in the Linking Policy section or with the specific cruise brand's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on Company Websites may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

U.S. Government Rights: United States Government license rights in the materials appearing on Company Websites are limited to those mandatory rights identified in ARS 252.227-7015(b) and all other applicable laws and regulations. All other use is prohibited without the prior written approval of the applicable cruise brand. Use of any of the materials appearing on Company Websites by the Government constitutes acknowledgment and acceptance of the Company's proprietary rights in the materials.

Linking Policy For Travel Agents

The Terms and Conditions of Use set forth herein apply to the entire group of Company Websites"). Many Company Websites contain links to or frames of non-Company Websites. We try to include links and frames only to other sites that are in good taste, but we do not control nor are we responsible for the contents of those sites. Similarly, we cannot guarantee that such non-Company Websites will not change without our knowledge. The inclusion of a link to or frame of any non-Company Websites does not imply the Company's endorsement of the linked or framed sites or their content. Any concerns regarding any such service or resource, or any link thereto, should be directed to the particular service or resource.

The Company encourages links to its Internet sites by bona fide travel agents. Any such links to a Company Website must conform to the following rules:

Unless the Company provides you, the travel agent, with prior authorization in writing, any link to a Company Web Site must use one of the logos (displayed at right) which are protected by trademark law.

The Company grants you a limited license to use these logos, but does not transfer title in these logos to you. The logos may only be used as an active link to the appropriate Royal Caribbean, Celebrity Cruises or Azamara Club Cruises site. (Simply right-click on the appropriate logo and save it to your directory)

  • You may not use the above logos to imply that any portion of the Company has sponsored or endorsed your World Wide Web site without receiving the prior written permission of the Company.

  • You may not alter the logos in any way, including proportions or colors and may not animate or morph the logos to change their appearance.

  • You may not use the logos on any site which, in the Company's sole discretion, disparages Royal Caribbean, Celebrity Cruises, Azamara Club Cruises or their affiliates or their respective products or services.

  • The logos may only be used on World Wide Web pages which, in the Company's sole discretion, make accurate references to the Company and its products and/or services. The logos must be placed on the same page as the reference to Royal Caribbean or Celebrity Cruises and as close to the reference as feasible.

  • Any link to a Company Web Site must only be to that site's home page. As an example, the home page of various Company Web Sites may be viewed and accessed from the link displayed beneath the logos listed below. No "deep linking" to other pages on a Company Web Site is permitted without the Company's prior written consent."

  • The Company may, in its sole discretion, terminate your right to use these logos at any time. The Company may take action against any use of the logos that does not conform to these policies or that infringes any right held by the Company and will actively seek the recovery of any costs it may incur preventing any such misuse or damages that may result from such misuse.

Other Logos and Graphics

No logos or graphics other than those listed here may be used without the prior written approval of the Company. Any unauthorized use of any materials contained on a Company Web Site may result in criminal or civil penalties and the Company will actively seek the recovery of any costs and damages it may incur preventing the misuse or misappropriation of its property.

Celebrity Rewards Terms and Conditions

Participation in the Celebrity Rewards programme is regulated by these Terms and Conditions and users must adhere to these as outlined and which may be updated from time to time without notice.

The Celebrity Rewards Programme is sponsored by RCL Cruises Ltd trading as Celebrity Cruises (company number 07366612) with registered office address at Building 3, The Heights, Brooklands, Weybridge, Surrey KT13 0NY, United Kingdom (hereinafter "Celebrity Cruises").

The programme administrator is Motivforce Marketing & Incentives (MMI) Ltd trading as MMI (company number 07669029) whose registered office is at 16 Hanover Square, Mayfair, London W1S 1HT (hereinafter "Programme Administrator"),

Programme Overview

Celebrity Rewards is a travel agent loyalty programme that has been specifically designed to reward travel agents for making sales of Celebrity Cruises branded cruise holidays. The scheme enables Participants to earn points against every Celebrity Cruises booking they make, which can then be spent on rewards from the Celebrity Rewards Catalogue subject to the rules of participation set out in these Terms and Conditions.

Programme Definitions

The following definitions apply to the programme:

Account Balance – the points associated with a Registered Participant as recorded on the Rewards Website as a Redeemable Points Balance or a Pending Points Balance.

Approved Travel Agency – UK and Republic of Ireland based travel agencies authorised by Celebrity Cruises to promote and sell Celebrity Cruises branded cruise package holidays.

Participants – an employee of an Approved Travel Agency who at all times meet the criteria specified in the ‘Participation & Registration’ Section.

Celebrity Rewards Catalogue – the rewards that are available on the Rewards Website subject to a Registered Participant having a sufficient number of Redeemable Points to purchase.

Registered Participant – a Participant that has successfully registered with the Rewards Programme in accordance with these Terms and Conditions.

Rewards Programme – the trade loyalty programme owned by Celebrity Cruises and named Celebrity Rewards.

Redeemable Points Balance – the total number of points that have been earned by a Registered Participant and which may be converted by a Registered Participant immediately into rewards from the Celebrity Rewards Catalogue subject to meeting the minimum points requirement for such reward. Since 15th December 2015, participants will receive 100% Redeemable Points at the time of claiming the booking.

Pending Points Balance –All bookings registered from the 15th December 2015 will accrue points at the time they are claimed. Bookings claimed up to the 14th December 2015 will accrue points only once the booking to which points are claimed has sailed and has been fully paid to Celebrity Cruises.

Rewards Catalogue – Online catalogue listing rewards available for redemption through participating in Celebrity Rewards.

Rewards Programme – means the benefits programme made available by Celebrity Cruises for the benefit of trade partner employees on the Rewards Website.

Booking Data – Bookings and sales figures received by Celebrity Cruises and converted to points on the programme website for the purposes of Celebrity Rewards.

Rewards Website – means www.celebrityrewards.com

Core Points – The base points calculated on the cruise fare element of an applicable booking. Core points do not include points for any additional point earning incentives. A summary of core points earnings can be found on the ‘Point Earning Cruises’ page at www.celebrityrewards.com

Programme Terms and Conditions
  1. Celebrity Cruises reserves the right to vary or withdraw the Rewards Programme at any time by giving a minimum of 90 days’ notice to Rewards Programme Registered Participants of any variations in terms or withdrawal of the Reward Scheme (excluding points associated with any rewards or rewards made available to Registered Participants which may be varied at any time at the discretion of the Programme Administrator or Celebrity Cruises), such notice to be despatched to Registered Participants by email to their registered email address. Variations to terms will also be set out herein from the effective date of such change and shall be binding on all Participants from that date. On the effective date of termination of the Rewards Programme all unused benefits will immediately expire.

  2. Participation in the programme is subject to these Terms and Conditions. By applying to participate in the programme, applicants agree to be bound by all the Rewards Programme Terms and Conditions from time to time in force and failure to comply with these rules, including any abuse of the reward earning criteria or any misrepresentation of information to the Programme Administrator, will result in termination of membership in the programme.

  3. Celebrity Cruises takes all reasonable care to ensure that any information contained in these Terms and Conditions and in any publication in association with the programme is accurate, but does not accept liability with respect to any errors or omissions in any information, whether written or verbal.

  4. Celebrity Cruises decision on all matters pertaining to the programme is final and binding and no correspondence will be entered into.

  5. It is the responsibility of the Participant to advise the Programme Administrator of any change in address, change of contact details, or change of employer by sending their details in writing to the Celebrity Rewards Help Desk via Contact Us on www.celebrityrewards.com

Participation & Registration

1. Celebrity Cruises reserves the right to vary or withdraw the Rewards Programme at any time by giving a minimum of 90 days’ notice to Rewards Programme Registered Participants of any variations in terms or withdrawal of the Reward Scheme (excluding points associated with any rewards or rewards made available to Registered Participants which may be varied at any time at the discretion of the Programme Administrator or Celebrity Cruises), such notice to be despatched to Registered Participants by email to their registered email address. Variations to terms will also be set out herein from the effective date of such change and shall be binding on all Participants from that date. On the effective date of termination of the Rewards Programme all unused benefits will immediately expire.

  • Formally register as an individual user on www.celebritycentral.co.uk to ensure they have a log-in and password for Celebrity Central and Celebrity Passport.;

  • Accept the Terms and Conditions of the Rewards Programme.

  • At all times remain an employee of an Approved Travel Agency. For the avoidance of doubt, Celebrity Cruises shall have no liability to Registered Participants where, for whatever reason, an Approved Travel Agency ceases to qualify as an Approved Travel Agency or the employee leaves the employ of an Approved Travel Agency. In such circumstances RCL shall suspend such Participant’s account without liability to the Participant. RCL will however permit the Participant to utilise any points accrued up to that time in accordance with the terms of the Rewards Programme for a period of six months; and

  • Be permitted to participate at all times in the Rewards Programme by their employer Approved Travel Agency. In the event that an Approved Travel Agency advises Celebrity Cruises at any time that it does not agree to the participation of any Registered Participants in the Rewards Programme that are employees of the Approved Travel Agency, Celebrity Cruises shall suspend such Participant’s account without liability to the Participant. RCL will however permit the Participant to utilise any points accrued up to that time in accordance with the terms of this Rewards Programme for a period of six months.

  • Have completed the minimum level of training required in Celebrity Central

2. It is the Registered Participant’s responsibility to keep passwords and username details secret. Celebrity Cruises shall accept no responsibility for any loss suffered by Registered Participants where such loss is attributed to a failure by Participants to maintain account security.

Celebrity Rewards Trade Loyalty Programme
  1. You must at all times be a Registered Participant to be eligible to earn rewards under the programme. You must be registered with Celebrity Rewards prior to making a booking in order to claim your booking(s) and to be awarded points.

  2. In order to exchange ‘Redeemable Points‘ for rewards in the Celebrity Rewards Catalogue, a Registered Participant must have attained the Rewards Stamps in the Celebrity Central learning area Celebrity Passport.

  3. Participants will earn and receive loyalty points by selling Celebrity Cruises products and claiming their bookings through the Rewards Website. Points value of any booking is based on the stateroom category booked. Details of point values can be found on the ‘Point Earning Cruises’ page on celebrityrewards.com

  4. Additional point earning activities including completion of Stamps , brand driven incentives and promotions may be run through the Rewards Programme on a periodic basis and will be communicated to all Registered Participants via email. Additional point earning incentives will have their own Terms and Conditions and may have additional eligibility booking criteria. Full Terms and Conditions for incentives can be found on the ‘Promotions’ page at celebrityrewards.com

  5. Individual points awarded and/or the activities of Registered Participants may be subject to random audit procedures at the discretion of the Programme Administrator during or subsequent to the completion of the Rewards Programme. In the event of any suspected irregularities, misuse or fraud, Celebrity Cruises shall be entitled and, where verified, terminate a Registered Participant’s membership of this Rewards Programme without any liability whatsoever.

  6. No pooling of points will be accepted and any Registered Participants who are found to be pooling points will have all Pending and Redeemable Points removed from their Account Balance and dissolved and their participation in the Celebrity Rewards programme will be immediately terminated. For the avoidance of doubt, Registered Participants can only register bookings they have taken personally.

  7. Points will not be awarded for tour operator nett rate bookings, for travel agency rate bookings and non-revenue competition winner bookings, auctioned rate cruises or for complimentary stateroom bookings. Bookings made with a travel agency future cruise voucher will also be exempt from receiving points. We do however offer points on ‘Cruise Now’ bookings made onboard and these should appear on the weekly bookings update under ‘My Bookings’. Onboard bookings must be booked under the correct agency ABTA/reference at the time of the booking being made. If onboard bookings are made that are not tied to the correct agency ABTA/reference and subsequently transferred, these bookings will not be captured on the Celebrity Rewards reports and are therefore not eligible for any points.

  8. Nett Tour Operator rate bookings created from 2nd February 2015 will be eligible for core points only, however, these bookings will not be applicable to any additional point incentives. Nett rate bookings made prior to 2nd February 2015 will not be eligible for points.

  9. As of 1st January 2017, Group bookings are eligible to earn Celebrity Rewards points. At the start of each week, Group bookings that have an Individual reference and have been named will be uploaded to the Celebrity Rewards website and participants will have 60 days from the booked date to claim the Group booking. Please note, Group bookings data is uploaded weekly and not daily, as per standard Individual bookings.

  10. Bookings data for the Registered Participant’s agency for the previous week of sales will be uploaded to the Celebrity Rewards website by 9:00 GMT each Wednesday.

  11. It is the Participant’s responsibility to log on to the Rewards Website to claim the bookings they have individually made in order for the associated loyalty points to be awarded to their Account Balances. Bookings must be claimed via the Rewards Website within 60 days from the date that they were created. After 60 days, the bookings data will be removed and no longer able to be claimed.

  12. Registered Participants will automatically receive 100% of the points attributed to the booking, based on the point values by stateroom category booked into their Redeemable Points Balance once the booking has been claimed from the 15th December 2015. Bookings claimed prior to that date will become Redeemable Points once the booking the points were earned on departs.

  13. As of 1st April 2017, if a booking which a Registered Participant has claimed and earned Redeemable Points for subsequently cancels, the amount of points originally awarded for that booking will be deducted from the Participant’s account, even if the Redeemable Points have already been spent on rewards or that results in a negative balance. Participants can view bookings with a ‘Cancelled’ status at any time on their ‘Account Summary’ page.

  14. Redeemable Points earned in the Rewards Programme have a 4-year validity period, unless Celebrity Cruises terminates the Rewards Programme or a Registered Participant has been inactive for 6 months or more. “Inactive“ for the purpose of this section means not having made a redemption, claimed a booking or completed an e-learning module.

  15. Point value of merchandise offered in the Celebrity Rewards Catalogue is based on current market pricing and is subject to change without notice.

  16. Any point discrepancies need to be directed to the Celebrity Rewards Help Desk via Contact Us on www.celebrityrewards.com with the detail and nature of the discrepancy. Please allow 48 hours for the Help Desk to respond to or resolve a query.

  17. Points earned by a Registered Participant are individually owned by them. Earned points are points that have a ‘Redeemable’ status. Should a Registered Participant change employers but remain within an Approved Travel Agency, they will retain all their currently earned Redeemable Points within their Account Balance, but will forfeit all their Pending Points. Any sales that have not been claimed by the Participant by the last date of employment with their original employer, will be retained by the original travel agency with which the booking was made.

  18. To participate in the Rewards Programme, all Registered Participants agree to accept the condition that points can only be awarded to the individual Registered Participant of an Approved Travel Agency who made the booking. In the event that it is established that a Registered Participant has claimed a booking that belongs to a different Registered Participant, Celebrity Cruises shall have the right to suspend or exclude the Registered Participant from the Rewards Programme at its absolute discretion and/or the loss of any accrued points or benefits in their Account Balance.

Rewards
  1. All rewards are subject to availability and the Programme Administrator and Celebrity Cruises do not guarantee or warrant in any way that the rewards offered under the programme will be available. In the event that an advertised reward is not available, a suitable substitute of equivalent function or value will be made. Images used in the catalogue are used to illustrate a product category therefore the actual models delivered may not match the image exactly.

  2. Please allow up to 21 working days for verification of claims and delivery of rewards. No orders can be guaranteed for Christmas delivery if ordered after 1st

  3. Participants must indicate a UK or Republic of Ireland delivery address (depending on where they reside) for each reward redemption and ensure that a nominated representative is available to sign for the delivery of the reward. If a redemption does not include a nominated person to sign for the reward or the person is not present to sign for the reward, the reward will not be delivered or processed.

  4. If an item arrives damaged please report it immediately to Celebrity Rewards Help Desk via Contact Us on www.celebrityrewards.com, where a consultant will arrange for the item to be repaired or replaced.

  5. Rewards cannot be converted into cash and are not transferable.

  6. Celebrity Cruises and the Programme Administrator shall not be liable for any loss or damage whatsoever suffered (including, but not limited to, indirect or consequential loss) or personal injury suffered or sustained during the course of a travel reward or as result of rewards claimed, except for any liability which cannot be excluded by law. This provision does not in any way seek to exclude liability for death or personal injury caused by the negligence of Celebrity Cruises and/or the Programme Administrator or for fraudulent misrepresentation.

  7. Celebrity Cruises will pay the tax and NI on rewards for Registered Participants, however it is the responsibility of the Registered Participant to contact their Accountant or Tax Adviser with any queries relating to this matter, if required.

  8. The Rewards Programme will occasionally offer auctions for reduced rate cruises. These cruises are cruise-only and include the NCCF (non-commissionable cruise fare) but the guest is responsible for the additional taxes, fees and supplemental fuel charges. Bookings are based on double occupancy; however, third and fourth guests may be added at the prevailing rates subject to availability. In general, standard inside or outside space will be assigned but is ultimately based on availability. We will specify the additional taxes and fees when promoting these applicable sailings. All auctions are based on availability at the time of going to auction and may be sold to a third party as part of Celebrity Cruises normal sales activity. Please note that if you win an Auction, you will be allocated the stateroom. If you cannot sail once you have won the Auction, you will forfeit any points you have used to bid.

  9. Any cruise utilised by a Registered Participant under this Rewards Programme are bound by the Terms and Conditions of Celebrity Cruises that will be enforced from time to time. For UK based participants see celebritycruises.co.uk and for Republic of Ireland see www.celebritycruises.ie.

  10. The Programme Administrator’s decision on reward allocation is final and no correspondence will be entered into. In relation to the interpretation of the Terms and Conditions and any phrases in this programme, the decision of Programme Administrator is final.

  11. Euro conversions are fixed annually and are based on the RCL Cruises Ltd company rates.

Termination
  1. Failure of a Registered Participant to comply with these Terms and Conditions may result in the termination of a Registered Participant’s involvement in the programme. All decisions by Celebrity Cruises are final.

  2. Any tampering with the Celebrity Rewards website such as modifying, adapting, translating or reverse engineering any portion of the website will result in instant dismissal from the Rewards Programme and financial penalties may be incurred by the offender.

  3. A Registered Participant may terminate their participation in the programme by providing notice in writing to the Programme Administrator at the Celebrity Rewards Help Desk via Contact Us on www.celebrityrewards.com.

Data Usage
  1. You agree by participating in the Rewards Programme that Celebrity Cruises and the Programme Administrator shall be permitted to share personal information with each other relating to Registered Participants for the purpose of administering the programme.

  2. You further agree that the Programme Administrator shall be permitted to share your personal details with third party suppliers of goods and services for the purpose of arranging delivery of rewards.

  3. You also agree that the Programme Administrator shall further be permitted to use unidentifiable aggregate data for the purpose of obtaining statistical data relating to all aspects of the Rewards Programme and shall be permitted to share such information with Celebrity Cruises. You further agree that by registering for this Rewards Programme that we may contact you from time to time by email to update you on rewards, points and promotions.

  4. Any personal information you provide through the Rewards Website shall be stored on secure servers located within the United Kingdom.

  5. Celebrity Cruises and Motivforce Marketing & Incentives both shall comply with the Data Protection Act 1998 in the treatment of your personal information.

Law and Jurisdiction
  1. These Terms and Conditions of the Celebrity Rewards Programme shall be governed in accordance with the laws of England and Wales and the English courts shall have exclusive jurisdiction to hear any dispute relating to the Rewards Programme.